Protecting our policyholders is our first priority.

At Hospitality Insurance Group, we are committed to service excellence and that doesn’t end with claims. We understand that our policyholders purchase insurance in the event that they do experience loss, and it is our job to guide them through the process. Our claims department takes a proactive approach from the inception to the conclusion of claims and will provide our policyholders with full support and guidance every step of the way.

When it comes to claims, the protection of our policyholders is at the forefront of our work. To offer our policyholders the protection they need and to ensure success in our claims process, we offer the following benefits:

  • After-hours claim reporting
  • Quick response to reported claims
  • Experienced defense attorneys
  • Our claims employees attend major hearings and trials

Not only will you hear from a member of our team quickly after your claim is reported, but we will guide you through every step of the process. We hire top defense attorneys with years of experience in liquor liability to defend our policyholders to give them the protection they need. The claims staff at Hospitality Insurance Group is experienced, attentive, and readily accessible to provide our policyholders with the best claims service possible.

To report a claim, Click Here.

For after hours property claim reporting, please call 1-877-302-0203 and dial “0” for the on-call property adjuster. If the adjuster is already on the phone, please leave a message and you will receive a prompt response.

Learn More

For more information on claims, please contact our VP of Claim Operations, Stephanie Connon at